Privacy Policy
Kaisen HTX (Kaisen Sushi Catering)
Effective Date: April 1, 2026
Kaisen HTX, operating as Kaisen Sushi Catering (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services powered by Toast.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment information (processed securely via third-party providers such as Toast)
Order Information
- Order history
- Preferences and special requests
- Loyalty or rewards activity
Device & Usage Information
- IP address
- Browser type
- Device identifiers
- App usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage your account and provide customer support
- Send order confirmations and updates
- Improve our services, menu offerings, and user experience
- Send promotional messages, offers, or updates (you may opt out anytime)
- Ensure security and prevent fraud
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Toast, Inc. (our ordering and app platform provider)
- Payment processors to securely handle transactions
- Delivery partners (if applicable)
- Service providers that help operate our business (e.g., marketing tools, analytics)
- Legal authorities if required by law
4. Data Security
We implement reasonable safeguards to protect your personal information. Payment information is processed through secure, PCI-compliant third-party systems (such as Toast), and we do not store full credit card details on our servers.
5. Your Choices
You may:
- Opt out of marketing emails or SMS communications
- Request access to or deletion of your personal data (subject to legal obligations)
- Update your account information at any time
To make a request, contact us at: orders@kaisenhtx.com
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Enhance your browsing experience
- Understand website traffic and usage
- Personalize content and promotions
You can adjust your browser settings to refuse cookies if you prefer.
7. Third-Party Services
Our services may include links or integrations with third parties (such as Toast). We are not responsible for the privacy practices of those third parties. Please review their policies separately.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Kaisen Sushi HTX
Email: orders@kaisenhtx.com
Phone: 832-260-2080
By using our website or mobile application, you agree to the terms of this Privacy Policy.